Frequently Asked Questions

TrustGuard Verify™ is the public company verification platform of TrustGuard Global. Every published profile is generated directly from the internal Company Registry — the same record maintained by the Operations Center — so public information is always consistent with the verified record.

Exclusively from the TrustGuard Global Company Registry. We never scrape, copy or query external company databases or government registries. A company appears in the Verification Database only after an officer-authenticated verification is recorded in the registry.

Start Escrow on any profile opens the Client Portal escrow flow with that company pre-selected as your counterparty. Verified status reduces onboarding documentation, and restricted registry information can be authorized inside the transaction.

Verified — an officer authenticated the company and the verification cycle is current.
Pending Review — verification is queued for officer review.
Verification Expired — the review cycle lapsed and re-verification is required.
Suspended — verification is temporarily halted.
Archived — the profile is preserved but inactive.
Rejected — verification was declined.

Yes. Verification follows a review cycle recorded in the registry. When the cycle lapses the badge changes to Verification Expired until a re-verification is completed. Verified profiles display their next review date publicly.

Use Request Verification Update or Report Information on any profile. Submissions are routed to the Operations Center for review, and corrections are made in the Company Registry first — the public profile updates automatically from the registry.

Sensitive fields — such as tax numbers, directors, shareholders, banking information and compliance notes — are never published. They remain locked in the registry and are available only to authorized users, for example counterparties inside an active escrow transaction. You can request access from any profile.

Yes. Logged-in users can bookmark a company, follow it, add private notes and opt in to updates from any search result or profile. Saved companies appear in your Client Portal.

Create a business account, submit your registration, tax, address and identity documents through the Client Portal, and a compliance officer will authenticate your company. Approved companies receive a published profile, a TrustGuard Profile ID and the TrustGuard Verify™ badge.

See the full verification journey →

An officer is typically assigned within 1–2 business days and the full review cycle normally completes within 5–15 business days, depending on jurisdiction and document quality.